Matthew talks about how working with senior leaders and senior management teams is the key to maximising the positive changes that will occur when we work with you.
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"On a personal note, I really enjoyed the 4 days. I spent the next week explaining different aspects of the journey to my Wife and Brother, who both deal with the public in their daily working lives. It was only during these conversations that I realised how much I had taken in over the 4 days."Read more ...
Richard Scanlon, Outbound Team Leader at Customer Experience Unit, Vodafone Ireland
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