“In 2012 I took on a new role managing a direct sales team. The team had been through a major restructuring exercise and were reduced in size by half which was disconcerting for them. In addition there were other changes such as increased targets, different objectives and higher expectations on standards.
While the company had made a commitment to training I struggled with the decision about what was the best option. As there were multiple challenges I could have gone down many routes when it came to providing training for the team.
Having met Matthew I knew quickly that he had the right attitude and approach to working with us. He understood what we, the customer, needed. He helped me to realise that there were always going to be multiple challenges but if the team had the right attitude and were motivated and positive we could face all challenges head on.
The whole team enjoyed the training course immensely. We merged as a team and saw that we could all work together to become and stay motivated and understand the new environment we were in. It has increased belief in ourselves as individuals and as a team.
The course remained interesting throughout as Matthew used many different mediums to help us understand the concepts and ideas he had, from the beginning Matthew understood that Powerpoint was never an option for a dynamic sales team.
The feedback from the team was outstanding, everybody took away ideas and concepts that they could easily relate to and use and adapt in most of our daily interactions.
The impact on the team was excellent. We went on that year, not only to meet our targets, but to do the same business as the previous year with less than half the number of people!
More importantly the impact is seen daily on the culture that changed throughout the team. Everyone was motivated and happy to take on all challenges they faced. Matthew was inspiring to all of us and I would have no hesitation in recommending him to other companies.”
Kirsten Foren, QFA Grad Dip, FLIA, CFP, National Sales Director at Zurich Life Assurance, Ireland“Brilliant Course! The most thought provoking i've ever been on and fantastically delivered!"
Gary Aslam, Vice President Sales BCAMEA at Rexam Beverage Cans Ltd."I would just like to thank you for probably the most enjoyable and informative course I have ever been on. You made everyone feel good about themselves and got us to think about things in an entirely different way.
I will certainly be applying the content we learned to both my business and personal life and firmly believe I will see major changes to both in a short period of time.
I hope Zurich will recognise the benefits of such a course and will make them a regular feature in our future personal development."
Brendan McCormack CFP(r) Grad.dip QFA, Executive Financial Planner at Zurich, Ireland"It is our great pleasure to share our personal impression of Mr. Matthew Snaith who delivered a training course on Applied Communication for Demirbank (Bulgaria) AD.
We had the opportunity to closely follow up the overall training process – its organisation, presentation of the training course and evaluation of the results.
Mr. Matthew Snaith proved to be outstanding specialist, who managed not only to devise and prepare a meaningful and valuable training course, but also he succeeded in attracting fully the participants’ attention and achieving maximum efficiency by helping all the participants to develop a strategic vision of effective communication.
The following evaluation of the training course by all the participants confirmed undoubtedly our expectations with regard to importance of the programme and accomplishment of its objectives.
We have no hesitation in recommending this training course to everybody who has strong intention to improve his communication skills."
“I have been seeing/hearing your good influence on others this week ... Even those yet to take the course are finding the positive vibe refreshing.”Read more ...
Jonathan Miles, Global IM Analyst at IM Centre of Excellence, Rexam Global Shared Services
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