Do you consider your customer feedback to be an important measure of your performance? We believe there is no better judge of how you are doing. Please take the time to read what our customers have been saying about us for 15 years.
"Having over 30 years experience in Leadership roles at large multi-national companies such as Pepsico, Honeywell and Rexam, I have benefited from many courses and seminars on Leadership and Communication. I can confidently say that the three days spent with Matthew during the "Communicating a Winning Message" session was the most impactful that I have experienced.
Matthew is one of the most genuine and engaging presenters that I have encountered. He has an ability to read the room and adjust the content as he goes to get the most out the time spent together. To this day, I have kept the materials that he used in his course to reference.
I would highly recommend Matthew for either working sessions on communications or personal coaching."
"I have been privileged enough to work with many trainers / motivators / specialists over the years and Matthew is by far the best. To put this in context, 2nd and 3rd place go to Sir Clive Woodward and Kriss Akabusi.
I've been to many excellent training days where the participants leave feeling energised and motivated and the feedback is outstanding. The difference you get with Matthew is what happens afterwards. Matthew's courses lead to transformational and cultural change. I worked with Matthew on a large program for over 600 people with Vodafone and the results were staggering. A complete attitude shift from all our front line leading to a significant increase in customer experience and profit."
One day sums it up for me. Arriving at a course for 14 people, counting around, I realised that we had 20 in the room. 6 front line contact centre agents had 'sneaked on' to the training. First time I'd seen that in my life and never experienced it since.
As a delegate, Matthew won me over when I realised he knew my brain better than I did! His insight has helped me understand how I think and make decisions and how others do the same enabling me to enhance my leadership skills and further my career and I stand amongst many who can say the same.
Matthew will give you 2 things:
A rich, thought provoking, challenging, learning experience during the training
Sustainable change for your business after
Oh, and it's loads of fun too!"
"I can only recommend Mathew most highly. His workshops around communication, influence and persuasion are the best I have ever come across.
If you have challenges with your people at any level around these issues then use Matthew - you won't regret it!"
"I have been working with Matthew since 1999 when he first trained my senior management team at Demir Bank in Romania. Since then he has been developing people at all levels in the organisations I have been leading.
Most recently Matthew has been working with us at Kanal D to help us acheive our strategic goal to become the third largest and the most successful television channel in Romania.
The impact he has had on this and every project that we have collaborated on is nothing short of sensational. One year on the vision that he inspired in our team is continuing to drive behaviours and attitudes and it is this that delivers the results."
Working with Matthew is more than just a training event. It is simply the best learning experience you will ever have that WILL transform the results you are getting beyond your expectations."
"Mind-blowing! Full of positive feeling and very interesting!"Read more ...
Luci Alvarez-Stanton, PA to MD at Sofa Workshop
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